Privacy & Security

Xvaji's Privacy Policy — Your Data, Your Control

Everything you need to know about how your personal data is protected at Xvaji — what is collected, how it is used, who it is shared with, and what rights you have — all clearly laid out here.

Last Updated: January 2026
SSL 256-Bit Encryption
Never Sold to Third Parties

Our Core Privacy Commitments — At a Glance

Your Data Is Never Sold

Your name, phone number, or transaction details are never sold to any advertiser or third party.

Bank-Grade Security

Every connection is secured with 256-bit SSL encryption. Data stored on our servers is also kept encrypted.

Full Control in Your Hands

You have the right to view, correct, or request deletion of your personal data at any time.

Secure Data Storage

Xvaji's servers are protected by firewalls and access controls — unauthorized access is not possible.

No Spam

Your contact details are used only for account-related notifications — no unsolicited messages will be sent.

In Plain English

Everything is explained in plain, simple language instead of complex legal jargon — so you can actually understand it.

Section 1

Introduction — Why This Policy Matters

Xvaji (xvaji.net) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the Xvaji website and mobile app, how it is stored and used, and what rights you have.

By creating an account or using our services, you are considered to have accepted this policy. If any part of this policy is unclear, contact our support team and we'll be happy to explain it to you.

Please Note: This policy may be updated at any time. You will be notified of significant changes via email or in-app notification.

Section 2

What Information We Collect

Xvaji collects two types of information — what you provide directly and what is gathered automatically:

Data TypeWhat We CollectWhen It Is Collected
Identity InformationName, date of birth, national ID numberDuring registration and KYC verification
Contact InformationPhone number, email addressAt Account Registration
Financial InformationPayment methods, deposit and withdrawal historyAt the time of transaction
Device InformationIP address, browser type, device modelWhen visiting the site
Usage DataPage views, betting history, login timesWhile using the platform
Location DataApproximate country and city (IP-based)Site Access Times

Sensitive information such as passwords is never stored in plain text — it is always kept in hashed form.

Section 3

How Your Information Is Used

Xvaji uses your data only for specific, legitimate purposes:

  • To create your account, verify your identity, and ensure secure login
  • To process deposits, withdrawals, and other financial transactions
  • To provide customer support and resolve account-related issues
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To analyze platform performance and improve service quality
  • To send you relevant offers and bonus notifications, with your consent
  • To ensure responsible gaming and provide assistance to users in difficulty

Your explicit consent will be obtained before your data is used for marketing purposes. This consent can be withdrawn at any time.

Section 4

Who Your Data Is Shared With

Xvaji does not sell your information to third parties. However, limited data is shared with trusted partners solely to deliver our services:

  • Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
  • Identity Verification Services: Identity-related information is shared with trusted verification providers for the KYC process.
  • Legal Authority: We may be required to share data with relevant authorities if legally obligated or directed by a court order.
  • Cloud & Hosting: Secure cloud services are used for data storage and processing — they act as processors only and do not own your data.

Rest Assured: Your information is not shared with anyone outside of the above. Sharing data with advertising companies is strictly prohibited.

Section 5

Technical Data Security Measures

Xvaji uses industry-standard technology to keep your data secure:

SSL/TLS 256-bit

Bank-grade encryption is active on every page load and transaction.

Two-Factor Authentication (2FA)

Enabling OTP verification at login makes unauthorized access virtually impossible.

Firewall Protection

An advanced server-level firewall blocks suspicious traffic.

Real-Time Monitoring

All transactions and login activity are monitored automatically, 24/7.

If a security incident (such as an account breach) is suspected, xvaji will temporarily lock the account and notify the user immediately.

Section 6

Cookie Policy

The Xvaji website uses cookies — small text files stored in your browser. Here's how cookies are used:

Essential Cookies Analytics Cookies Preference Cookies Security Cookies
  • Essential Cookies: Required to maintain login sessions and run core site functions — the site cannot operate without these.
  • Analytics Cookies: Used to understand page traffic and identify problem areas. No personal data is collected.
  • Preference Cookies: Remembers your language settings and display preferences — so you don't have to set them again on your next visit.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause parts of the site to stop working properly.

Section 7

How Long Your Data Is Retained

Data TypeRetention Period
Account & Identity InformationFor the duration of the account + 5 years after closure
Transaction History7 years after the last transaction (financial regulatory requirement)
Support Conversations3 years after last contact
Login Logs & Session Data90 Days
Analytics CookiesUp to 12 Months

Once the specified retention period ends, data is securely deleted or anonymized.

Section 8

Your Privacy Rights

Regarding your data on Xvaji, you have the following rights:

01
Right to Access

You may request to view what information Xvaji holds about you at any time.

02
Right to Rectification

If your information is incorrect or outdated, you can request a correction through our support team.

03
Right to Deletion

You have the right to request deletion of any data that is not required for legal compliance.

04
Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

05
Right to Withdraw Consent

Consent given for marketing or optional purposes can be withdrawn at any time.

To exercise this right, email us at support@xvaji.net or reach out via live chat.

Section 9

Protection of Minors

Xvaji strictly does not provide services to anyone under 18. We do not collect data from minors, and any such account identified will be closed immediately.

If you suspect that a minor is using Xvaji, please notify our support team immediately.

Section 10

Privacy Contact

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please reach out through any of the channels below:

  • Email: support@xvaji.net — typically responded to within 24 hours.
  • Live Chat: Click the chat button on the website — get support in Bangla, 24/7.

The latest version of the Privacy Policy is always available at xvaji.net/privacy-policy.

Frequently Asked Questions

Absolutely — Xvaji offers several responsible gaming tools that you can set up yourself. First, Deposit Limits — you can set a maximum amount you're allowed to deposit daily, weekly, or monthly. Once set, deposits beyond that limit will not be permitted. Second, Betting Limits — you can also define the maximum stake per bet or the total amount you can wager in a day. Third, Cooling-Off Period — you can take a temporary break ranging from 1 day to 6 months, during which logging in will not be possible. Fourth, Permanent Self-Exclusion — you can request that your account be permanently closed. All of these tools can be activated through your account settings or with the help of our support team.

Xvaji operates as a registered online gaming operator and follows international standards to ensure technical and operational integrity. Here are some concrete reasons to trust us: operating for over 5 years with more than 500,000 active users. Every draw is broadcast live and winners are publicly announced. All payments are processed through the official gateways of bKash, Nagad, and Rocket — regulated entities in their own right. SSL certification and bank-grade security are active at all times. Our customer support team responds in English 24/7. The best measure of any platform's trustworthiness is whether payments arrive on time — at Xvaji, withdrawals are typically completed within 5–30 minutes.

Your privacy is protected — join Xvaji with complete peace of mind

Transparent policies, secure data, and full support in Bangla — that is the Xvaji promise.

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